Shipping & Returns

Shipping Information

Most orders will ship within 72 hours; however, we will make the effort to ship sooner.  Please allow for weekends and holidays.

Please be aware: if you order a non-stock item it could take as long as 30 days to ship; however, we will issue a refund at any point before the item has shipped. 

If you are ordering outside the USA, or Canada please contact us before you attempt to order.    Shipping is free in the lower 48.  Again contact us before you attempt to order if this does not apply to your current location.  

All shipping costs are calculated at checkout.  If you choose in-store-pickup please be aware you must be in Pendelton Oregon on the day of pickup. 

If there is any problem with receiving the item, or it arrived damaged please contact us immediately.

We will process refunds at our discretion.  We are committed to costumer satisfaction and all units come with a limited 2 year warranty.  The unit must be used in accordance with our guidelines.

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